Well a week later and I got my internet back. They were supposed to work until 7:00 on Friday so at 6:55 I called to make sure they got it done. They said they had fixed it. I, however, still had no internet. I told him that when the guy was here on Wed. he replaced the modem. That could be the problem, says he. So he configured it (correctly this time) and it is all good. The new router is supposed to be faster. I am getting 7.8Mb/sec. now so that is good.
I thought this was funny.